Services & Pricing
Every engagement begins with a free discovery call. No generic proposals — we agree what success looks like before any money changes hands.
How Every Engagement Works
Free, 30 minutes. We identify the challenge, the audience, and the outcome you need. No sales pressure.
Before any proposal is written, we agree a SMART outcome together. You know exactly what you're paying for.
Physical, experiential, evidence-based. Participants don't discuss empathy — they experience it. No laptops, no slides required.
Pre/post measurement. Written report. Numbers, not just feedback scores. Every engagement produces a record.
The Four Tiers
All four tiers use the same methodology — the Head–Heart–Hands model — and all produce documented, measurable outcomes. The tier you choose depends on the depth of change you need.
An audience that leaves having experienced physical empathy — not just heard about it. Stuart's keynotes combine original research with live physical exercises including the Drawing Thoughts exercise, which produces a genuine "OH! NO WAY!" moment in every room. Ideal for leadership conferences, away days, and annual events where you need a session people will still be talking about six months later.
The highest short-term ROI engagement. The session progresses through all three dimensions of the Threefold Model — cognitive, emotional, and physical. By the end, participants have a physical, embodied experience of empathy they cannot forget. Sceptics consistently become the most enthusiastic voices in the room, because the results are observable in real time, not theoretical.
Before training, diagnose. The Empathy Audit maps exactly where empathy is breaking down — in leadership, team communication, or customer interactions. The output is a practical, prioritised report with specific recommendations and ROI projections. Many clients use this to build the business case for a full programme, or to justify spend to a board or budget holder.
The highest long-term ROI engagement. A structured, multi-phase programme that embeds empathy into leadership behaviour, team rituals, customer processes, and organisational culture. Begins with an Audit, delivers a sequence of workshops, and closes with KPI-tracked outcomes and a Final Outcomes Report with documented ROI.
Why It's Fundable
Conservative estimates based on reduced miscommunication time, lower attrition, faster resolution, and fewer complaints.
Common Questions
Good. Sceptics are the best participants. The physical exercises work on the body before the mind has a chance to object. Arms-crossed sceptics consistently become the most enthusiastic voices in the room — because the results are observable, not theoretical.
Most training stops at awareness or emotional reflection. The Threefold Model adds a physical dimension — exercises rooted in the ideomotor response that make empathy observable and repeatable. Participants don't just understand empathy better; they can do it differently.
No. All exercises use simple materials — paper, pencils, thread. The training has been equally effective in a boardroom, a hospital ward, a festival field, or a rugby training room. Nothing complicated to set up, nothing that can go wrong technically.
Yes — and this is standard, not optional. Every engagement begins with a call to understand your specific context. The methodology is consistent; the application is bespoke. We don't deliver off-the-shelf programmes.
Before delivery, we agree a SMART outcome with you. Post-session measurement uses the same metric. For longer programmes, quarterly KPI tracking is built in. You'll have documented numbers, not just participant feedback forms.
Keynotes work with any size group. Workshops are designed for 8–30 participants — enough for the physical exercises to be genuinely surprising, small enough for Stuart to work directly with each person. Larger groups can be split into cohorts.
A 30-minute discovery call costs nothing and commits you to nothing. We define the challenge, establish the fit, and agree what success looks like — before any money changes hands.
Book a Discovery Call